Call now! (ID:226292)+1-855-211-0932
HomeCustomer Support

Customer Support


Context Help

If you lose your way inside our Control Panel, the very first thing you should do is click the Help button, which is present on each and every page. A context menu will show up. It contains comprehensive information about all the operations that you can perform on the page in question. Each context menu opens on the same page so that you can quickly return to your work.

Video Tutorials

We have a wide array of how-to videos describing how to work with our Control Panel. They're created for those of you who would like to see how things are being done instead of just reading articles. Thus, everyone can quickly become familiar with our hosting Control Panel by merely watching our step-by-step how-to video clips.

F.A.Q.

If you can't find the solution you need, have a gaze at our comprehensive FAQ database, which covers questions asked by real individuals and provides practical solutions. We regulary update our FAQ database with new questions & answers in an attempt to embrace all the new additions and innovations associated with our web hosting platform.

Ticketing System

If you still can't discover the solution you searching for in the FAQ section either, you can get in touch with our excellent team of client support engineers available 24x7 and eager to help you with any question. Each support ticket you open will be responded to in less than 60 minutes (the average trouble ticket response time being about 20 mins), so you won't have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 226292

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com